Originality, Openness, Opportunity

Originality, Openness, Opportunity

GALOOO
GALOOO

Terms & Conditions

Terms and Conditions for Cash on Delivery Store

1. Introduction

Welcome to [Your Store Name] (“we,” “our,” or “us”). By placing an order with us, you (“the customer”) agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.

2. Eligibility

To place an order on our platform, you must:

  • Be at least 18 years old or have parental/guardian consent.
  • Provide accurate and complete delivery and contact information.

3. Order Placement

3.1 Order Confirmation
All orders are subject to availability and acceptance. Upon placing an order, you will receive a confirmation message with the order details.

3.2 Cash on Delivery Policy
For COD orders:

  • Payment must be made in full at the time of delivery.
  • Ensure you have the exact amount ready, as delivery personnel may not carry change.

3.3 Cancellation

  • Orders can be canceled prior to dispatch by contacting our customer support.
  • We reserve the right to cancel orders due to stock unavailability, incorrect pricing, or other unforeseen issues.

4. Pricing and Payments

4.1 Pricing
All prices listed are in [currency] and inclusive of applicable taxes unless stated otherwise.

4.2 COD Service Fees
A small fee may be applied to COD orders to cover handling and processing costs. This will be clearly stated at checkout.

5. Delivery Policy

5.1 Delivery Times
We aim to deliver all orders within the estimated timeframes provided. However, delays may occur due to external factors beyond our control (e.g., weather, strikes).

5.2 Delivery Attempt
If you are unavailable at the time of delivery:

  • A second attempt will be made (if applicable).
  • Failure to accept delivery may result in cancellation of the order.

6. Return and Refund Policy

6.1 Returns

  • Returns are only accepted for defective, damaged, or incorrect items.
  • To request a return, notify us within [X] days of delivery.

6.2 Refunds
Refunds for COD orders will be processed via bank transfer, store credit, or other agreed-upon methods. The refund process may take up to [X] business days.

7. Customer Responsibilities

By placing an order, you agree to:

  • Provide accurate delivery details.
  • Be available to receive and pay for the order.
  • Treat delivery personnel respectfully.

Failure to meet these responsibilities may result in order cancellations or restrictions on future orders.

8. Liability

We are not responsible for:

  • Delivery delays due to incorrect address information.
  • Losses caused by misuse or negligence after delivery.
  • Minor variations in product appearance compared to images shown.

9. Privacy Policy

Your personal information is collected and used in accordance with our [Privacy Policy]. We will not share your data with third parties without consent, except for order fulfillment purposes.

10. Amendments

We reserve the right to update these Terms and Conditions at any time. Changes will take effect immediately upon posting on our website or app.